A series of papers on Additional Intelligence for senior operators — directors, executives, partners, heads of function. People carrying real load. Direct, exact, grounded. Not for IT, developers, or marketing.
SHaDS: For thirty years I watched people defend a gap they couldn't fill, when they didn’t know how to say they didn’t know something or were not sure — inward or outward. Then I saw machines do the same. Five moves, again and again, until they spelled a word: SHaDS. What each looks like, why your AI learned it from us, and the question to ask when it sounds sure.
Read MoreIn the 1980s a two per cent stock-record error meant a recount and a root-cause hunt. The AI we now walk into boardrooms runs at twenty-five to eighty per cent error on hard questions — and we nod and copy-paste. Not because the tool is bad. Because it's good enough to be believed.
Read MoreIn 2012, in a strategic meeting in South Africa, a multi-million-dollar business owner with Bill Gates in his phone told me cloud computing had no future. He was wrong. I'm hearing the same objection about AI now — and it has exactly the same shape. Don't be that guy.
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