What happens to anything you tell this site. Plain and short.
Who I am
This site belongs to Paul Roebuck, psychotherapist, coach and author, in Warwickshire, UK. You can reach me through the contact page.
What I collect, and why
- The contact form: your name, email and message, and which page you were on before the contact page, so I can reply. Messages about therapy are treated as confidential and read only by me.
- A letter from The Last Gap: your email, so the letters open for you. I send you nothing else unless you tick the optional box.
- The waiting list: your email, to tell you when the phone and web edition is ready. Again, nothing else unless you tick the optional box.
Buying The Last Gap phone and web edition: payments are handled by Stripe. I receive your name and email for the receipt; I never see your card details.
I never sell or share your details.
Where it’s kept
Form entries are stored by the site’s host, Netlify, which may process them outside the UK under standard data-protection safeguards. Emails to me arrive in my own inbox.
How long
Until you ask me to remove them, or when they’re no longer needed. Ask any time through the contact page and I’ll delete them.
Your rights
Under UK data-protection law you can ask to see, correct or delete what I hold about you. If you’re unhappy with how I’ve handled it, you can complain to the Information Commissioner’s Office (ico.org.uk).
Cookies
No advertising cookies. If you choose “Accept” on the cookie notice, Google Analytics sets cookies that count visits and show which pages are read, so I can see what’s useful. Google may process that data outside the UK. If you choose “No thanks”, none are set.
Visitor counts
Separately from cookies, the site’s host counts page requests at the server — which pages were asked for, roughly which country the request came from, and how much data was sent. It sets no cookies, runs nothing in your browser, and does not build a profile of you or follow you between sites. I use it to see which writing is being read.
Terms
Everything on this site is © Paul Roebuck unless stated. The articles, letters and instruments are for general information: they are not a substitute for professional medical or mental-health care. Links to other sites are provided in good faith; I’m not responsible for their content.